Network Engineer (Mid Level)
Walter Everett is a recruitment agency. We are currently recruiting on behalf of our client, a global consultancy, for a mid-level Network Engineer in Birmingham.
About the role
- Hybrid working: three days a week in the Birmingham office.
- A fantastic opportunity for career development within a global consultancy.
What you'll be doing
- Supporting the managed services team in the advanced troubleshooting of incidents within customer environments
- Managing incidents and problems appropriately within agreed service levels
- Performing technical root cause analysis on recurring and major incidents
- Assisting with projects to ensure technical solutions are designed in line with customer requirements
- Making sure customer environments adhere to established standards and frameworks, meeting compliance requirements at all times
- Completing and updating technical documentation to professional standards
- Proactively managing customer environments, identifying improvements to increase stability, availability and performance
- Inputting into network roadmaps, customer proposals, impact assessments and statements of work
- Contributing to technical excellence across the wider network team
- Delivering project tasks such as the installation and configuration of new equipment
- Inputting into the design and implementation of new network platforms, including documentation (HLD / LLD, support documentation and so on)
What experience you'll bring
- Hands-on technical support experience with multi-vendor network technologies, and a good knowledge of core networking in enterprise-level deployments
- The ability to troubleshoot complex, multi-site and multi-discipline incidents and problems
- Hands-on experience of firewall and security appliance configuration and management
- Experience of a Cisco or HPE Aruba routing and switching environment, and of Cisco, Palo Alto, Fortigate and CheckPoint firewalls
- Troubleshooting skills in core LAN technologies such as spanning tree and routing (OSPF, EIGRP, BGP)
- Cisco Meraki SD-WAN, LAN and wireless experience would be beneficial
- Certification from a major network vendor (Cisco, HPE Aruba, Palo Alto, Fortinet, CheckPoint) at associate level or above
- Experience in a multi-client or solution provider environment would be beneficial
- ITIL certification and experience of the framework are preferred but not mandatory
Don't tick every box
You may not need all of these skills. If you hold a CCNA, you are confident troubleshooting firewalls, routers and switching remotely, and you have extensive Cisco LAN experience, please apply. Our client is looking for a mid-level engineer.
What's on offer
A range of tailored benefits supporting your physical, emotional and financial wellbeing, continuous learning and development opportunities, and flexible work options.
Diversity and Inclusion
We're committed to building a diverse and inclusive team, and we encourage applicants from all backgrounds to apply. We recruit in line with the Equality Act 2010, we are a WEConnect International Certified Women's Business Enterprise, and we partner with the disability charity Scope, who post our tech roles on their website.
Reasonable Adjustments
Walter Everett is committed to providing an inclusive recruitment process. If you require any reasonable adjustments or additional support at any stage of the recruitment or interview process, please let us know and we will work with you to accommodate your needs.